Shipping and Delivery

Your orders are carefully prepared and delivered to the cargo company within 1 to 3 working days. Orders placed after 16:00 on official days, weekends and Friday are processed on the first working day of the week. Order delivery times may be extended during intense campaign periods and under conditions of force majeure. Order owners and customers are informed about delays via e-mail.

When your order is delivered to the cargo company, you will be notified by SMS and/or e-mail containing the cargo tracking information and cargo delivery date. Delivery times of your orders may differ depending on the shipping companies and address. Unless there is an emergency, the estimated delivery time for Ankara and Istanbul is 1 to 2 business days after your package has been shipped. For other cities, delivery is provided within an average of 3 working days after the cargo is delivered.